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Privacy policy

Last updated: 15 October 2026.

This policy explains how DigiRehab UK collects and uses personal data through digirehab.uk.

Controller

DigiRehab UK is the UK business of DigiRehab B.V., registered in the Netherlands under Chamber of Commerce (KvK) number 85724459, Naereboutstraat 23, 4461 GR Goes, the Netherlands. DigiRehab B.V. is the controller of the personal data described in this policy. Questions about privacy: arend@digirehab.uk.

UK representative

Our representative in the United Kingdom under Article 27 UK GDPR is SOLRIZ Ltd, registered in England and Wales under company number 16197373, 61 Bridge Street, Kington, HR5 3DJ, United Kingdom. You can also contact our representative about your personal data at arend@digirehab.uk.

Data we collect

  • Contact form: your name, work email, organisation and message. The form sends this to us by email; the website does not keep a copy.
  • Updates and pilot form (on the Evidence page): your name, organisation, work email and the options you tick. The form sends this to us by email; the website does not keep a copy.
  • Email and phone: what you send us when you contact us directly.
  • Website statistics: pages visited, browser type, country and the site you came from. We measure this with Umami, on a statistics server in the Netherlands operated by SOLRIZ B.V. Umami does not use cookies and does not store IP addresses.

We do not collect client or patient data through this website.

Purposes and lawful basis

  • Answering your enquiry and arranging a demonstration or pilot: legitimate interests (Article 6(1)(f) UK GDPR), or steps at your request before a contract (Article 6(1)(b)).
  • Keeping in touch about DigiRehab after you have contacted us: legitimate interests. You can ask us to stop at any time.
  • Emailing you when new results are published: your consent (Article 6(1)(a) UK GDPR), given by ticking the box on the Evidence page. You can withdraw it at any time by replying to one of our emails or writing to arend@digirehab.uk.
  • Website statistics: legitimate interests, to see which pages are used and improve the website.

We do not sell personal data and do not use it for automated decision-making.

Sharing

  • DigiRehab A/S in Denmark, which arranges the hosting of the website, and Hetzner Online GmbH, which hosts the server in Germany.
  • Microsoft, which provides our email (Microsoft 365).
  • SOLRIZ B.V. in the Netherlands, which runs our statistics server (Umami), hosted by TransIP in Amsterdam.
  • DigiRehab A/S in Denmark, which develops the programme, only where this is needed to answer your question.
  • Where a provider processes data outside the UK and the EEA, this is covered by appropriate safeguards such as standard contractual clauses. The UK recognises the EU and EEA as providing adequate protection for personal data.

Retention

We keep enquiries for up to two years after our last contact, unless we start working together, in which case the contract terms apply. If you asked for updates, we keep your details until you withdraw your consent. Website statistics are kept without IP addresses or other details that identify you.

Cookies

This website does not use cookies for statistics or marketing. The only cookies it sets are needed for the website to work, for example to keep site administrators logged in.

Your rights

You can ask for access to your data, correction, erasure, restriction of processing or a copy in a portable format, and you can object to processing based on legitimate interests. Write to arend@digirehab.uk. If you are not satisfied with our answer, you can complain to the Information Commissioner’s Office in the UK (ico.org.uk, 0303 123 1113) or to the Dutch data protection authority, the Autoriteit Persoonsgegevens (autoriteitpersoonsgegevens.nl).

Changes

We update this policy when our use of personal data changes. The date at the top shows the current version.